Resolved -
This incident has been resolved.
Mar 3, 19:01 AEST
Update -
We are continuing to work on a fix for this issue.
Mar 3, 16:29 AEST
Identified -
Pinch has experienced an issue affecting 700 Merchants, with settlementdata impacted, and the lack of invoice-association data. This only affects merchants whose payments occurred between March 2nd and March 3rd.
If you wish to determine whether this issue affects you, please review recent settlements and confirm whether any "unknown" payment references appear in the settlement line items.
Mar 3, 15:16 AEST