Degraded Sync Performance

Incident Report for Pinch Payments

Resolved

This incident has been resolved. However, some accounts may still experience sync delays while we actively address those accounts.

Posted May 02, 2024 - 09:15 AEST

Monitoring

We are monitoring several merchant accounts that are hitting the daily API rate limit causing sync performance to be throttled.

Posted May 01, 2024 - 16:41 AEST

This incident affected: Merchant Portal.