The backlog has been cleared and a fix for the initial cause of the bottleneck has been deployed to production. The system will be under stricter monitring over the next few days to reduce risk of degraded performance.
Posted Jul 01, 2024 - 21:25 AEST
Identified
An issue impacting the general system performance of our conductor system has been identified, with a large bottleneck impacting Sync and Emailing systems. We have increased our conductor process power in an attempt to clear our the backlog, before addressing the cause of the issue.
If you are experiencing an issue, please be patient while we resolve this issue.